When you ship the part to us include the following with your part:
We prefer you ship to us via FedEx or the United States Post Office. We don’t recommend using UPS, because they don’t include your return address on the shipping label. UPS stores use their address as your return shipping address. We need your name, address, phone number and email to ship it back to you.
- Along with the defective auto part, you should also include a copy of your
repair request confirmation.
- In addition, please include a piece of paper that lists
- your name
- phone number
- return address
- car year, make and model
If you have a special request or an update for your order we can process it after we receive your part. Do not include any notes with your order. After we have your part, you can call, email or text us for any order changes or any special tech notes/instructions.
If it is determined after testing that we cannot repair your part, you will only owe shipping. There is no repair charge.
Unfortunately, we do not ship to Alaska or Hawaii.